Technology makes so many aspects of our lives easier. And, can save us so much time. At Porter Capital, we aim to make our service for you as easy as possible.
For instance, our clients have 24/7 online access to their accounts, which update in real time. This offers convenience and saves our clients time. Clients can check it from anywhere: a desktop, a tablet, or a smartphone while on the go! It saves them time in that they don’t have to worry that invoices have been paid but not updated online; they never waste time second guessing or tracking down info that just hasn’t been updated.
However, sometimes technology just isn’t the answer. Sometimes it’s not the fastest way to answer your question or solve your problem. Maybe it just can’t explain a complicated subject. At Porter Capital, we offer all the resources to make running your business work better for you. This includes personal, human service!
First, you will never get stuck in an inescapable phone tree. When you’re frustrated or confused, nothing is worse than listening to a computerized voice and punching button after button trying to find the right person or a person at all! As a Porter client, you will have a direct phone number to your account manager’s desk. You will also have a personal email address, not an info or support address that is dumped into a queue with long wait times. While you may on occasion reach your account manager’s voicemail, your call will always be returned promptly. If you have a question about your account, we want to get you an answer as soon as possible so that you can move on and spend your time running and growing your business.
Second, you will have a dedicated account manager. The same person will work with you day to day. Your account manager will learn your business, understand your needs, and provide efficient service. Should you have a concern, question, or need, you won’t waste time bringing your account manager up to speed for each inquiry. Porter Capital account managers have decades of experience, which enables us to answer questions or concerns in a quick, concise manner. This experience and knowledge also allows for greater flexibility. Maybe your business has new, short-term needs or maybe there has been a fundamental shift in an aspect of your business that creates a new set of needs: your Porter account manager is able to use the foundation of your relationship to solve the issue. Quickly. Efficiently. Skillfully.
Financing and cash flow is certainly an important, crucial aspect of running any business. But, you shouldn’t spend so much time figuring it out and managing it that you don’t have time to earn new customers, fulfill orders, and grow your business. At Porter Capital, we are dedicated to making your cash flow consistent and easy. We provide fast, simple solutions and offer you a multitude of ways to reach us so you can pick the way that works best for you. Sometimes that might be your secure, protected login and other times it may be a friendly, familiar voice on the other end of the line with a fast solution to your issue.
If you are looking for improved cash flow and flexibility in running your business, call Porter Capital today! We are here to help so that you can focus on running and growing your business. Turn your invoices into Working Capital Overnight with Porter Capital.